Card payments are handled by Stripe, and we also accept PayPal. Both are taken on the payment provider's own secure page, so we never see your card details.

Every price on this site is in pounds sterling (GBP) and includes VAT.

We ship within the UK only. Delivery is free on orders of £75 or more; below that it is a flat £25. Express delivery is available at £25 as a paid upgrade if you want it above the free threshold. Allow up to 7 working days in transit after dispatch within 2 working days.

Yes. A receipt is emailed to you as soon as payment goes through, and a second email follows with a tracking number once your parcel is on its way.

No, we sell online only and hold no retail premises. That is a large part of why the prices are what they are.

Yes. You have 14 days from delivery to change your mind under the Consumer Contracts Regulations 2013, with no fee and no reason needed; you pay only the cost of sending it back. Beyond that we still accept change-of-mind returns up to 15 days from delivery. If an item arrives faulty, damaged or not as described we put it right at no cost to you, return postage included. Full detail is on our refunds and returns page.

You get a dispatch email with a tracking number the moment the parcel leaves the warehouse. You can follow it from our track your parcel page.

Almost certainly not. Deliveries take up to 7 working days in transit, so anything inside up to 7 working days after dispatch within 2 working days is normal. Check the tracking number in your dispatch email first, and if it has not moved for several days email us with your order number and we will chase it.

A Silk Sleeping Mask is a soft eye mask made from 19 momme mulberry silk, smooth on both faces, with a flexible fit.

A Silk Eye Mask, also known as a Silk Sleeping Mask, covers your eyes while you sleep to block out light.

They are the same thing. The name "Mulberry Silk Eye Cover" just names the mulberry silk it is made from.

It blocks out light while you sleep and puts a smooth silk surface against your face. We make no claim that it changes how you sleep.

Yes. It is light and blocks out light in bright or unfamiliar places. We make no claim that it changes how you sleep.

We make no skin, hair or health claim for it. It is a smooth mulberry silk surface. Anyone with a silk allergy should avoid silk.

We make no skin or health claim for it. It is a mulberry silk mask that blocks most light while you sleep.

To clean and maintain your Silk Sleeping Mask, refer to the care instructions provided by the manufacturer, which may involve gentle hand washing and avoiding harsh detergents.

Yes, many Silk Eye Masks come with adjustable elastic straps, allowing you to customize the fit for your head and ensuring that the mask stays in place while you sleep.

It is smooth mulberry silk on both faces and blocks most light. We make no promise about how you will sleep.

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@silkpyjamas.uk

19 momme, 100% mulberry silk, and it is silk on both faces rather than silk outside and something else against your skin.

It blocks most of it. Any mask leaks a little at the bridge of the nose, and this one is shaped to reduce that rather than to seal against your face, which would be uncomfortable to sleep in.

Much less than a tight elastic mask, because the fit is loose and the surface is smooth. It is the reason silk is used for this at all.

The strap is elasticated rather than buckled, so it takes up the difference between head sizes on its own.

Many people do, because the surface catches far less than cotton. Whether it suits your particular set is a question for whoever did them.

Cold hand wash with a silk detergent, or a cold gentle cycle in a mesh bag. Dry it flat away from direct heat and never tumble dry it.

We make no temperature claim for it. It is 19 momme mulberry silk, not a padded or foam mask.

It packs to almost nothing and weighs almost nothing, which is the main practical argument for it over a moulded mask.

There is one version of this mask. If you want a set that matches a pillowcase, the pillowcase range carries eleven colours.

We make no lifespan promise. Wash it cold and dry it out of sunlight, as heat and direct sun are what age silk.

It is our most given item under GBP 20, and it arrives ready to wrap. Add embroidery for GBP 9 if you want a name on it.