Card payments are handled by Stripe, and we also accept PayPal. Both are taken on the payment provider's own secure page, so we never see your card details.

Every price on this site is in pounds sterling (GBP) and includes VAT.

We ship within the UK only. Delivery is free on orders of £75 or more; below that it is a flat £25. Express delivery is available at £25 as a paid upgrade if you want it above the free threshold. Allow 5 to 7 days after a 24 to 48 hour handling time.

Yes. A receipt is emailed to you as soon as payment goes through, and a second email follows with a tracking number once your parcel is on its way.

No, we sell online only and hold no retail premises. That is a large part of why the prices are what they are.

Yes. You have 14 days from delivery to change your mind under the Consumer Contracts Regulations 2013, with no fee and no reason needed; you pay only the cost of sending it back. Beyond that we still accept change-of-mind returns up to 15 days from purchase, where a £29 handling charge applies. If an item arrives faulty, damaged or not as described we put it right at no cost to you, return postage included. Full detail is on our refunds and returns page.

You get a dispatch email with a tracking number the moment the parcel leaves the warehouse. You can follow it from our track your parcel page.

Almost certainly not. Deliveries take 5 to 7 days after a 24 to 48 hour handling time, so anything inside about ten days is normal. Check the tracking number in your dispatch email first, and if it has not moved for several days email us with your order number and we will chase it.

Satin pillowcases give hair and skin a smooth surface to move across, which is the whole of the case for them.

Satin Silk Pillowcases are made from high-quality silk, offering added softness, breathability, and temperature regulation. They provide the benefits of satin with the added luxury of silk.

A Satin Pillow Slip reduces hair tangling, frizz, and skin friction while providing a comfortable and soothing surface to rest your head on, promoting a more restful sleep.

Yes, Satin Pillowcases are beneficial for all hair types, including curly, straight, and textured hair. They help maintain hair moisture and reduce hair damage.

Yes, Satin Silk Pillowcases are gentle on the skin and can be particularly soothing for sensitive or acne-prone skin due to their smooth and non-abrasive texture.

Yes, Satin Pillow Slips are typically machine-washable and easy to maintain, making them a convenient addition to your bedding.

Yes, Satin Pillowcases are available in standard and king sizes to fit a variety of pillow types and sizes.

Absolutely! Satin Silk Pillowcases are available in a wide array of colors and even patterns, allowing you to coordinate them with your bedding and decor.

Yes, a Satin Pillow Slip helps reduce friction on your hair, helping to preserve your hairstyle, particularly if you've curled or styled your hair.

Certainly! Satin Pillowcases make excellent gifts for birthdays, weddings, or housewarmings. They combine luxury with practicality, making them a thoughtful and appreciated present.

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@silkpyjamas.uk

No. It is 100% polyester in a satin weave. Satin is how the cloth is woven; silk is what the thread is made of. We would rather put that plainly than let the word satin do the work.

Breathability and temperature regulation, which is most of what silk is actually for. What you keep is the smooth face, which is what most people notice first.

GBP 17, and a pillowcase you can wash normally and treat a stain on. Silk cannot be bleached or scrubbed; polyester can.

Nine: black, blue, gold, lavender, light blue, pink, red, silver and white. The silk range carries eleven, adding brown and mint green.

Warmer than silk, because polyester does not move moisture the same way. If overheating is the reason you are looking at a smooth pillowcase, the silk is the honest answer.

Cold or warm machine wash on a normal cycle. It is fade and shrink resistant, and it takes a stain remover, which is the practical advantage over silk.

Close, for the first few seconds. Silk warms to your skin and satin stays cool for longer, which is the difference people notice over a night rather than in a shop.

At GBP 22 it is the cheapest thing on the site and the most bought item by volume. Plenty of people start here and buy the silk one later.

51cm x 76cm for a standard UK pillow, the same size as the silk range.

If you can spend GBP 39, yes, on every measure except washing. If you are buying two or three at once, or buying for a spare room, this is the sensible choice.

No. Those two colours exist in the mulberry silk range only.